TSS Conference Questions

Frequently Asked Conference Questions

Largest Trauma Informed Educator Conference

Purchase orders?

AT THIS LATE DATE please contact us for more information as soon as possible.  Let us know the process your school uses and what you need from us.  We can generate an invoice for you.  Send us the names of those attending and a contact name with business and email addresses.

Registration is completely online.  We do not have a form to send.  Once a check is received, we will then assign codes to your attendees so they can complete the online registration.


PayPal processes our debit and credit card orders.  Some P-Cards are not accepted.

Continuing Ed Credit available?

Important question:  Are you a teacher or a counselor/social worker/therapist?  What is available to you DEPENDS on your vocation.

For Teachers Only- Certificates of Attendance will be made available at no additional cost.  They will be listed at our Conference app only.

Counselors, therapists, social workers-  The sessions have been evaluated.  Payment can be made now to avoid the rush at the Conference. SEE OUR CEU DETAILS


January 15, 2020 is the last day for refunds.

Refunds of registration fees, minus a $75 processing fee, will be given if requested prior to January 15. All refunds will be issued at ATN’s discretion either via direct refund through EventBrite/PayPal or via a check mailed to your given address. After January 15, 2019, no refunds will be given. Requests for refunds must be emailed to ATN prior to January 15, 2019.  Email only, no phone calls.

Registrants are responsible for cancelling/changing their own hotel and travel reservations.

Cancellation policy?

Our Conference will occur from February 16 to February 18, 2020, regardless of weather or travel conditions. If an attendee chooses not to attend the conference because of inclement weather, we will be unable to provide a refund.

Are there discounts/scholarships available?

  • We have not received any funding for scholarships.
  • Groups of 10+ from the same school district/organization can contact us about a reduced rate.  This is available directly at our Eventbrite ticket site. (regular rate discounted to $450)
  • Professional ATN members can receive a $50 discount by contacting us for the discount code.
  • Professional Organization Members received a $50 per person discount for up to 3 attendees.
  • Schools that are School Members received a $50 per person discount for up to 5 attendees.
  • Become a Member of ATN
  • Contact us for more information.

ATN has worked hard to negotiate an affordable conference and hotel room rate.  Our ability to scholarship and discount is dependent on sponsor support.

What does my registration include?

Each conference registration includes:

  • access to our Conference app, very important to getting the most from the Conference and networking
  • access to all plenary sessions
  • access to all workshop/breakout sessions
  • complementary continental breakfast
  • coffee and snack breaks
  • access to our exhibit hall of useful, trauma-informed products and services
  • a boxed lunch for our Monday lunch and several areas for networking during Monday’s lunch time.

How can my organization get an exhibit space at the conference?

Exhibitor Form and Detailed Price Information- Click HERE

If your organization provides products and services useful to trauma-informed educators and community leaders, we invite you to exhibit at this conference.  Outside vendors may be considered if space is available.

Additional people who are only staffing the exhibit are free.  They may not attend the sessions nor participate in meals or snacks.  ALL staff must be registered with us to be allowed entry.

Additional people at the exhibit who wish to attend our Conference sessions and participate in the breakfast, lunch, and snacks must purchase a ticket.  Exhibit/Attend packages are available.

How can my organization sponsor this conference?

We anticipate over 1,700 educators and child-serving professionals from across the country will be attending this conference. There are many opportunities to sponsor the conference, including sponsoring specific events and product placement.  Every attendee will be receiving a bag and opportunities are available to place your information in that bag!  Contact us to discuss specific opportunities.

Booking a Hotel Room

Check the main conference page for room booking information. 

Dietary Restrictions

When purchasing your Conference Ticket, it will ask you to list dietary restrictions for the luncheon.  The Hyatt will attempt to accommodate as many restrictions as possible.  Alert your server when picking up food.  WE CANNOT GUARANTEE all dietary requests can be handled.

Other Travel Details

Air travel

Hartsfield-Jackson Airport (ATL)

American Airlines is offering attendees an 8% discount code.

Ground transportation

MARTA offers direct transportation from the airport to Peachtree Center where you can access the Hyatt, Hilton, and Indigo Hotels.  $2.50 one-way plus the cost of a Breeze card.  More information can be found here.

Ride-share estimates are around $20 one-way.


Parking is limited.  Please consider the MARTA or private lots around the hotel areas.  ATN has secured the following parking discounts at our hotels:

Hyatt:  Reduced daily parking rate of $17 (Currently $20).  25% reduced overnight valet parking rate.  (Currently $40)

Hilton:  $5 discount on self-parking rate for ATN block rate guests.  (Currently $32 per overnight vehicle.)

Hotel Indigo:  Overnight valet parking discounted rate of $30 (currently $40) for ATN block rate guests.

Main Contact Information

conference@attachtrauma.org for any questions or concerns not answered here.  Email is the fastest and easiest way. Phone messages will not be returned in a timely fashion from now until Conference.

Where can I find information about the workshops and speakers?

See our Conference Page

Is the call for workshops still open?  Do you need a Keynote?

No, but please check back for our 2021 conference to be held in the Atlanta area in February, 2021!  RFPs for 2021 will go out in Spring, 2020.  Anyone interested in presenting or keynoting must go through our RFP process.